SaaS solutions, cloud-based services, and strategic advice.
Full-stack development, design, and
cloud engineering for the tourism sector.
Our services and expertise
Developing web solutions from scratch or leveraging existing technologies.
SaaS
A way of delivering software applications over the internet, instead of installing and maintaining them on local devices. Users can access the software from anywhere with an internet connection for a pay. Applications include email, office tools, CRM, ERP, and analytics. Other benefits include lower costs, higher accessibility, faster deployment, and easier integration.
Back-end
A backend handles the data processing, storage, and logic of a software system or website. It consists of a server, an application, and a database, which can be SQL or NoSQL. SQL databases use tables and schemas, while NoSQL databases use various data models and formats. Backend can also include the admin panel that handles management of the software, users and features.
Micro-services
A way of designing software applications as a collection of small, independent services that communicate with each other using APIs. Each service has its own responsibility, technology stack, and database. Microservices enable faster development, easier scaling, and more flexibility than traditional monolithic applications. They are also very useful when integrating with multiple systems.
Front-end
The part of a website or software application that the user sees and interacts with. It includes the design, layout, graphics, and functionality of the UI. It’s created using technologies such as HTML, CSS, and JavaScript, which run on the user's browser or device. It communicates with the backend, which handles the data processing and logic behind the scenes. Our preference is JS frameworks like react, next and vue.
Call center
A service that helps customers book or modify their travel arrangements by phone, via chat or SMS. An agent can assist customers with finding deals, choosing destinations, making reservations, and resolving issues using interface that provides helpful insights into customer based on CRM data. It can help improve customer satisfaction, loyalty, and retention, as well as increase sales, revenue, and efficiency.
Systems integrations
The process of combining different parts of a system into one that functions as a whole. It involves connecting different IT systems and software applications physically or functionally, to act as a coordinated system. Systems integration improves efficiency, performance, security, and analytics of a system. OCTO is one system that makes things easier.
Cloud technologies
We leverage AWS and Google Cloud platforms to build our cloud-based solutions. We rely on Amazon's serverless technologies, such as Lambda, Aurora, DynamoDB, Elastic Search, S3 and Fargate, to build scalable and cost-effective solutions. We also use Google Cloud for specific projects that require maps, ads, and web analytics capabilities. We also combine both of these to extend each other.
WordPress development
The process of creating websites using the WordPress software, which is a popular and flexible content management system. It includes customization of the appearance and functionality of WordPress-based websites by using themes, plugins, and code. Our service includes complete technology stack implementation using PHP, MySQL, web servers, and full DNS.
Innovation for competitive advantage and future readiness
Technology is a key driver of innovation and competitiveness in the tourism sector. Technology can help tourism businesses improve their efficiency, productivity, quality, and customer satisfaction. Technology can also enable tourists to access information, services, and experiences that enhance their travel journey.
- Mobile technology
- Big data and analytics
- Artificial intelligence (AI) and machine learning (ML)
- Blockchain
Payment processor integrations
Payment processor integration is the process of connecting a payment processor to a software system or website to enable the acceptance and processing of payments. Here are three points to consider when creating payment processor integration:
- Choose a suitable payment processor
- Use a payment API
- Test and monitor the integration
Data-driven decision-making (DDDM)
This means basing your important business choices on data, measurements, and evidence that support your aims, targets, and plans. Data accuracy and interpretation are important factors.
Here's what our customers have to say about us
Our clients share their stories of how we helped them grow and succeed in their businesses by working together as partners.
Marica Brewster
These guys are amazing. They handle our WordPress infrastructure and overflow web development.
Rachel Dickey
Fantastic technology partner. Their proficiency with AWS, and the development of our fully customized call center, enables our team work more efficiently and effectively.
Empowering your travel business to achieve its objectives.
Our extensive expertise is self-evident. Learn from our past challenges and let us handle all of your web technology needs.